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Terms & Conditions for Messaging Services

Effective Date: August 20, 2021

  1. Introduction

    By using Big Smile Plumbing’s messaging services (SMS, email, etc.), you agree to follow these Terms & Conditions. Please read them carefully.

  2. Consent to Receive Messages

    When you provide your contact information, you agree to receive messages from us, such as appointment reminders, payment notifications, service updates, and responses to your inquiries. You can opt out at any time.

  3. Purpose of Messaging

    We may send messages for the following reasons:

    • Appointment reminders
    • Payment notifications and reminders
    • Service updates
    • Responses to inquiries
    • Follow-ups on invoices or services
  4. Opt-Out and Unsubscribe

    To opt out of receiving SMS, simply text STOP or reach out to us at info@bigsmileplumbing.com. To stop email messages, click the “unsubscribe” link at the bottom of the email. You can opt-out at any time.

  5. Message Frequency

    We will send messages based on your interactions with us. We aim to send only necessary and relevant information.

  6. Message and Data Rates

    Standard message and data rates may apply, depending on your mobile plan. Please check with your carrier for details. We are not responsible for these charges.

  7. Privacy and Data Security

    We respect your privacy. Your information will be used according to our Privacy Policy. We do not share your data with third parties unless required to provide the service.

  8. No Warranty and Limitation of Liability

    Our messaging services are provided “as is.” We are not responsible for delivery failures, delays, or issues outside our control.

  9. Changes to Terms & Conditions

    We may update these Terms & Conditions. Changes will be posted here, and by continuing to use our services, you accept the updated terms.

  10. Contact Us

    For questions or concerns, contact us at:

    Big Smile Plumbing

    6400 Christie Avenue Ste 1000, Emeryville, CA 94608
    info@bigsmileplumbing.com
    +1 (510) 999 8855

  11. By using our messaging services, you agree to these Terms & Conditions.